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Privacy Policy

We are committed to treating the personal information we collect in accordance with the Australian Privacy Principles in the Privacy Act 1988 (Cth.) (the Privacy Act). This Privacy Policy sets out how we handle personal information provided to us, or otherwise collected by us when providing our legal services to you (Services) or when otherwise interacting with you.

 

In this Privacy Policy, “Hydro Auto Tech”, “we”, “us”, “our” refers to Hydro Auto Tech Pty Ltd (ACN  690 877 331).

 

The information we collect

The types of personal information we may collect about you include:

 

  • Identity Data including first name, middle name, last name, title, job title.
  • Contact Data including billing address, delivery address, email address and telephone numbers.
  • Financial Data including bank account and payment card details (through our third-party payment processor, Stripe). NEVER stored on our website.
  • Transaction Data including details about payments to you from us and from you to us and other details of services you have purchased from us.
  • Technical and Usage Data including internet protocol (IP) address, your login data, your browser session data, statistics on page views and sessions, acquisition sources, search queries and/or browsing behaviour, information about your access and use of our website, including through the use of Internet cookies, your communications with our website, the type of browser you are using, the type of operating system you are using and the domain name of your Internet service provider.
  • Marketing and Communications Data including your preferences in receiving marketing from us and our third parties and your communication preferences.

 

How we collect personal information

 

  • Directly: We collect personal information which you directly provide to us, including through the ‘contact us’ form on our website, when you sign up to our services, request, subscribe to our marketing publications or when you request our assistance via email, or over the telephone.

 

Why we collect, hold, use and disclose personal information

We may collect, hold, use and transfer personal information for the following purposes:

 

  • to enable you to access and use our website and other associated platforms and social media platforms;
  • to onboard you as a client;
  • to provide you with our Services;
  • to provide and improve our products and services;
  • to contact and communicate with you;
  • for internal record keeping, administrative, invoicing and billing purposes;
  • for analytics (including profiling on our website), market research and business development, including to operate and improve our website, services, and associated social media platforms;
  • for advertising and marketing, including to send you promotional information about our products and services if you have opted into our system to receive them; and
  • to comply with our legal obligations.

 

Our disclosures of personal information to third parties

We may disclose personal information to:

 

  • IT service providers, data storage, web-hosting and server providers such as Amazon Web Services, Google and Odoo our web and commerce provider;
  • third party contractors, technology service providers and suppliers that assist us with providing our business processes, products and services;
  • marketing or advertising providers such as Google, Facebook and Bing;
  • payment systems operators such as Stripe and PayPal;
  • third parties as part of an actual or proposed acquisition, disposal, merger or similar of our business or entering into a joint venture, collaboration or referral arrangement;
  • courts, tribunals and regulatory authorities, in the event you fail to pay for services we have provided to you;
  • courts, tribunals, regulatory authorities and law enforcement officers, as required or authorised by law, in connection with any actual or prospective legal proceedings, or in order to establish, exercise or defend our legal rights; 
  • third parties to collect and process data, such as Google Analytics (To find out how Google uses data when you use third party websites or applications, please see www.google.com/policies/privacy/partners/ or any other URL Google may use from time to time), or other relevant analytics businesses; and
  • any other third parties as required or permitted by law, such as where we receive a subpoena.

 

We are bound by strict confidentiality requirements. All of your confidential information will be handled in accordance with our professional obligations.

 

Storage and security

 

We are committed to ensuring that the personal information we collect is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures, to safeguard and secure personal information and protect it from misuse, interference, loss and unauthorised access, modification and disclosure.

 

While we are committed to security, we cannot guarantee the security of any information that is transmitted to or by us over the Internet. The transmission and exchange of information is carried out at your own risk. 

 

Cookies

 

We may use cookies on our website from time to time. Cookies are text files placed in your computer’s browser to store your preferences. Cookies, by themselves, do not tell us your email address or other personally identifiable information. However, they do recognise you when you return to our online website and allow third parties, such as Google and Facebook, to cause our advertisements to appear on your social media and online media feeds as part of our retargeting campaigns. If and when you choose to provide our online website with personal information, this information may be linked to the data stored in the cookie.

 

You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our website.

 

Links to other websites

 

Our website may contain links to other party’s websites. We do not have any control over those websites and we are not responsible for the protection and privacy of any personal information which you provide whilst visiting those websites. Those websites are not governed by this Privacy Policy.

 

For any questions or notices, please contact us at:

 

Hydro Auto Tech Pty Ltd (ACN  690 877 331).

Email: privacy@hydroautotech.com

 

Last update: 11 October 2025.